It's all a matter of definition.

So today, in a fairly busy period, two girls were complaining that their drink was not made properly (the most widely interpreted drink- the long macchiato). The first girl was demure, but unable to express herself and walked away accepting it. Her friend was aggressive, and very much able to. Sometimes, you find that 45-60 seconds is all it takes to clear up any misconceptions and to clarify an order and to make everyone happy again. Sometimes you find that you don't have the time to. But today, I made the time and made everyone happy. I should really do this more often. :>

Another much older lady, wearing matching purple beret, purple sweater, and purple sunglasses commented that I was very handsome, and asked where I was from. I took in the scene- funky out-there mother and 'long-suffering daughter' in tow. I smiled and said Chinese, and witnessed..

daughter: OMFG MUM YOU'RE SO EMBARRASSING!
funkmum: It's not like I'm going to pick him up *smiles at me*
daughter: *walks away pretending not to know her*
me: smiles back-- what was your order again ma'am?